Today’s most successful SaaS companies blend hybrid GTM motions: product-led growth (PLG) and sales-led growth (SLG) to drive acquisition, expansion, and retention; mid-term changes in subscriptions with usage. But operating in hybrid models brings complexity—especially when it comes to converting free trials, managing renewals, and keeping billing operations tight.

 

Our latest release is packed with updates that address these exact challenges. From automating trial-to-paid conversions, to simplifying subscription co-termination, to enhancing invoicing workflows—this release gives Revenue, RevOps, and Finance teams the tools they need to operate with more precision and scale with confidence.

 

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With this release, companies operating a hybrid go-to-market strategy—combining product-led growth (PLG) with traditional sales-led motions—can now seamlessly convert free trials into paid subscriptions. This is critical for organizations that rely on trials to drive top-of-funnel engagement but need tight coordination with Sales and Finance to capture and recognize revenue efficiently.

The new 'Convert Free Trial' option in Lifecycle Manager detects when a subscription is a trial and enables one-click conversion to a paid term. Whether you operate on fixed or evergreen models, this automation ensures smoother transitions, reduces revenue leakage, and improves conversion tracking across the funnel.

Key Benefits: 

• Automated conversion reduces manual intervention.

• Clear, intuitive UI indicating trial subscriptions.

• Detailed validation rules to ensure accurate conversions.

• API customizations available for tailored conversion workflows.

This seamless transition from free-trial to a paid subscription captures engaged users at the right time, minimizing revenue leakage and increasing conversion rates.

Co-terming is a foundational element of effective revenue management. Without it, companies face fragmented renewal dates, inconsistent contract terms, and operational inefficiencies. This is especially important for businesses with layered subscription models, or those looking to simplify revenue tracking across product lines. Nue's co-terming feature is built to support this complexity at scale.

With this release, system administrators can define default co-term behaviors across the organization. Whether your GTM motion is sales-led, product-led, or hybrid, co-terming ensures your teams can manage renewals with precision. By aligning contract terms intelligently, you reduce billing friction, improve customer satisfaction, and create predictability in revenue forecasting.

These options simplify contract management, enable streamlined renewals, and help Finance manage predictable billing cycles—tailored to the organization's specific needs.

Key Benefits: 

• Reduces administrative overhead by consolidating contract timelines

• Enables scalable renewal management for complex deal structures

• Supports customer-friendly billing experiences

• Increases forecasting accuracy for Finance and Sales

• Aligns with varied operational models—sales-led, product-led, or hybrid

This release introduces more flexible and precise pricing with tier-level term unit selection for price and discount tags. Previously, businesses were restricted to a single term unit across all tiers in a tag—now, you can assign different prices and discounts based on varying time periods at the tier level.

This enables pricing structures that support free trials, monthly ramps, and multi-year discounts all in one product.

Key Benefits:

• Enables granular pricing strategies based on time-based value delivery

• Supports hybrid pricing models across free trials, monthly subscriptions, and long-term contracts

• Eliminates the need for decimal workarounds and manual adjustments

• Increases accuracy and flexibility in configuring ramp deals

• Improves RevOps efficiency by allowing discount tags to apply to any UOM or product type

We’ve expanded our Collections UI to give teams more power and precision in managing invoice lifecycles.

From writing off uncollectible invoices to processing payments and refunds, all core billing actions are now easily accessible from the invoice detail page. Coupled with enhanced visibility into related billing accounts, this update accelerates cash flow operations and reduces dependency on external systems.

New invoicing capabilities:

• Invoice Write-Off: Mark invoices as uncollectible and automatically generate corresponding credit memos.

• Unapply Credit Memos: Easily remove applied credit memos, individually or in bulk.

• Process Payments and Refunds: Efficiently manage and record non-electronic payments and issue refunds directly.

Additionally, our improved UI offers real-time visibility into customer billing relationships directly within the customer list page, eliminating unnecessary navigation.

Key Benefits: 

• Reduces reliance on external systems for billing actions

• Accelerates cash flow through faster payment processing

• Improves visibility into customer billing relationships

• Enables self-sufficient RevOps and Finance workflows

• Minimizes billing errors and improves customer satisfaction

Renewals are a critical moment in the customer lifecycle—and now, they're easier to manage.

With this release, Nue allows companies to automatically generate renewal quotes and opportunities in advance, without triggering an auto-renewal.

Plus, we've streamlined the process of renewing with quantity changes by merging them into a single action, cutting complexity and improving clarity for all stakeholders.

Generate Renewal Quotes and Opportunities without Auto-Renewal: This new feature lets you automatically generate renewal quotes and renewal opportunities ahead of subscription end dates without triggering an automatic renewal. Users must manually confirm and finalize these opportunities, giving your team greater oversight and control over renewals. 

Renew with Updated Quantity: Our enhanced logic combines subscription renewal and quantity updates into a single streamlined line item, replacing the previous two-step renewal and quantity adjustment process. This simplifies subscription management and reduces potential confusion during renewal periods.

Key Benefits:

• Gives sales teams more control over renewal timing and customer conversations

• Reduces operational risk by separating quote generation from automatic renewals

• Streamlines renewal workflows with combined quantity and term updates

• Improves forecasting visibility and pipeline accuracy

• Enhances the customer experience with a more coordinated renewal process

Pricing consistency is key to maintaining customer trust.

The new Grandfather Tiers feature ensures that customers retain their original pricing even as they scale.

By locking in pricing at the point of purchase, companies can honor legacy agreements, reduce billing disputes, and support long-term customer relationships while still driving expansion revenue.

Key Benefits:

• Maintains trust and satisfaction by honoring legacy pricing

• Simplifies billing operations by preventing mid-contract pricing shifts

• Supports expansion without renegotiating initial terms

• Reduces friction in change orders and usage-based billing

• Enhances long-term account retention with stable pricing agreements

We've reimagined core areas of the Nue interface to deliver a faster, more intuitive experience. From smarter error handling during multi-currency uploads to clearer credit memo navigation and streamlined views of account hierarchies, every update is designed to help Finance and RevOps teams move with speed and accuracy.

Key Benefits:

• Enhanced visibility and navigation for key tasks.

• Real-time updates for invoice statuses and payment processing.

• Robust validation for multi-currency operations to prevent errors.

These enhancements are designed to help businesses capture more revenue, improve operational efficiency, and deliver better experiences to both customers and internal teams.

If you're a Nue customer, check out the full release notes here. 

If not, ready to experience the power of Nue's latest innovations? Schedule a demo today to accelerate your go-to-market.